Program Manager Data

Rolling-out data governance and implementing the Enterprise Data Hub.

Head of Sales and Customer Success

In charge of global sales and account management.

Vice President Life Sciences, Consumer Packaged Goods, Multinational Clients

Global P&L Leader for all Life Sciences, Consumer Packaged Goods, and multinational clients in EMEA. Full responsibility for growth, revenue, profitability, and client satisfaction. Achieved a 16% year-over-year top-line growth while at the same time improving profitability and client satisfaction significantly, measured by a year-over-year increase of net promoter score by +20.

Vice President & General Manager

Global P&L leader for Unisys‘ large multinational clients in EMEA. General Manager of Unisys Enterprise Services GmbH in Germany.

Senior Vice President and Member of the Management Commmittee ICT Operations

ICT Operations within T-Systems delivers private cloud services (e.g., SAP as a service), data center outsourcing, telecommunication networks, and end user computing services for multinational customers. ICT Operations employs approx. 21.000 employees and operates out of 22 countries. Highlights:

• World-wide responsibility for Operational Excellence at ICT Operations.
• Decided on application architecture and managed application development and operations of T-Systems’ Operations Support Systems.
• Built-up and managed an organization of approx. 750 employees, located in several countries in Western Europe and four nearshore and offshore software development and operations hubs.
• Led presales, technical solution design, transition, and transformation of new outsourcing deals for ITIL processes and Operations Support Systems.
• Implemented a world-wide Six Sigma program. Responsible for 11 Master Black Belts and approx. 100 Black Belts, and, therefore, the selection, set-up, and running of approx. 100 continuous improvement projects (DMAIC and Lean) in parallel every six months.
• Implemented ITIL processes world-wide and rolled-out ITIL supporting Operations Support Systems.
• Established ICT Operation’s worldwide project management organization and rolled-out project management standards.

Director Quality & Business Improvement

Responsible for all strategic and process improvement projects within Computacenter, for Computacenter’s external Six Sigma consulting, for customer satisfaction surveys, for the company-wide knowledge management system, for quality awareness trainings, and for ensuring ISO 9001:2000, ISO 14001, and OHSAS 18001 certification.

• Led Computacenter’s Six Sigma program.
• Established Computacenter as a market player in Six Sigma training and consulting.
• Managed a reorganization of Computacenter’s sales and service organization in Germany, affecting approx. 3.000 employees.

Engagement Manager

Lead strategy, business building, IT architecture and cost reduction projects in financial services and other industries.

Director of Integration Technologies

Developed a prototype of an intranet based information system for a leading U.S. pharmaceutical company. Developed the system architecture and software forintegrating autonomous heterogeneous databases. Managed the company's technical development plan and patent application process.